Canyon Ranch® has been a trailblazer and an industry-leading proponent of the wellness lifestyle and real estate living for nearly 40 years, operating the world's most celebrated collection of life-enhancement properties. Canyon Ranch has wellness destinations in Tucson, Arizona and Lenox, Massachusetts. In addition, Canyon Ranch operates the world’s largest day spa at The Venetian® & The Palazzo® hotels in Las Vegas, Nevada and 22 Canyon Ranch at Sea® wellness facilities across four luxury cruise lines: Cunard Cruise Line, Oceania® Cruises, Regent Seven Seas Cruises®, and on Celebrity Cruises®. Canyon Ranch is a 13-time winner of Travel + Leisure's Best Spa Award, an 11-time recipient of the Condé Nast Traveler Best Destination Spa Award, is honored by Town & Country as one of the ‘Best Luxury Spas in the World’ in their 2017 Spa Awards and is recognized as the ‘Best Wellness Program’ by Virtuoso’s ‘Best of the Best’ 2017 awards.
The Dining Room Assistant Manager is primarily responsible for exhibiting, promoting, maintaining, observing and communicating guest service standards and practices for the dining areas in the Grill and Demo Kitchen. Assist in the trainings for host/hostess, and servers and bussers for all outlets.
Resolve staff concerns and issues and ensure any concerns and pertinent issues are communicated to DR Manager and F&B Director.
Interact with guests on regular basis to ensure satisfaction levels are maintained for every facet of the dining experience.
Supervise day to day operation.
Execute all supervisory administrative duties such as, but not limited to, scheduling staff, payroll approval, coaching and counseling, performance reviews and incident reporting. Involved in all employment aspects of assigned staff to include interviewing and hiring, orienting and training, scheduling and coordinating work assignments, evaluating performance, coaching and disciplining staff.
3 - 5 years work experience in related field is required
2 years of management in related field is required
1 - 2 years hospitality experience (hotel, resort or destination spa) is preferred
Associates Degree in Hospitality or Business Administration or related field is preferred