• Room Attendant

    Job Locations US-MA-Lenox
    Job ID
    Full Time
  • Overview

    Canyon Ranch® has been a trailblazer and an industry-leading proponent of the wellness lifestyle since its founding in 1979, operating the world's most celebrated collection of life-enhancement properties, holistic living developments, and complementary brand extensions. Ushering in its 40th Anniversary this year, Canyon Ranch has imparted integrative expertise to millions of guests on land, at sea and in the air. With established wellness destination resorts in Tucson, Arizona and Lenox, Massachusetts, the brand’s first foray into California introduces Canyon Ranch Wellness Retreat – Woodside. Slated to open in summer 2019, the company’s first retreat model will offer guests highly-sensory, personalized wellness sojourns and thoughtfully-curated programs embracing multiple themes. In addition, Canyon Ranch operates the world’s largest day spa at The Venetian® hotel in Las Vegas, Nevada and 22 Canyon Ranch at Sea® wellness facilities onboard luxury cruise ships:  Cunard Cruise Line, Oceania® Cruises, Regent Seven Seas Cruises®, and on Celebrity Cruises®. Canyon Ranch is a 13-time winner of Travel + Leisure’s Best Spa Award, an 11-time recipient of the Condé Nast Traveler Best Destination Spa Award, and both wellness resorts were named in the 2019 U.S. News & World Report Best Hotels rankings.


    Our Room Attendants (Housekeeping) are responsible for the daily cleaning of assigned rooms to the Canyon Ranch high standard of cleanliness. You will clean bathtubs, toilets, sinks, walls, mirrors, tiles, counters, and floor surfaces using vacuums, cloths, sponges, brushes, and cleaning agents by extending arms overhead, bending, and stooping. You will strip and make beds, change bed linens, and top sheets. You will also need to dust all furniture, pictures, drawers, window ledges, and shelves thoroughly. You will vacuum entire room and empty the trash, as well as replenish amenities, linens, and supplies in the guests' rooms. Periodically, you will perform a deep cleaning of rooms on an assigned basis. You will also need to keep armoires orderly at all times. This role will also have you inspecting rooms for cleanliness and reporting completion of the task list. Beyond cleaning duties, you will also need to perform other job-related duties as needed or directed. As we allow pets, this role will require you to clean rooms and areas that may have pets or to occasionally clean up after pets. 


    You will need some Room Attendant experience preferably in a hotel/resort environment. To be successful in this role you will possess a strong sense of pride in your work. You will need to be physically able to perform housekeeping tasks, which require bending, lifting, carrying, and standing for long periods of time. You will need to be able to respond to guest request courteously and effectively, and have effective communication skills and the ability to work with a variety of people. You will need to be flexible and able to perform a variety of duties as directed. You will also need to be alert, safety conscious, and pay exceptional attention to detail.


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